Fergus (Groves Memorial Community Hosp) Heliport

Reviews of Fergus (Groves Memorial Community Hosp) Heliport

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  Tracy Dunk Added 2018-10-09

  ★ ★ ★ ★ ★
  They are amazing with my son who has autism and multiple other diagnosis. I rather go here. So patients with him and they listen to him and answer his questions very pleased with the service here.
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  Nev's Tech Bits Added 2018-10-05

  ★ ★ ★ ★ ★
  They saved my daughters life. For that ill always be in their debt.
  
  That being said, the Emergency (Triage?) are was rude and confusing. I went to the window to sign in. I say hi and I get a grumpy "If you don't sit down the Doctor wont see you." I guess there is a line of seats you need to sit in and wait for the nurse to come to you? I was confused and angry because I knew there was something very wrong with my daughter. Once I got past sign in, the service was exceptional.
  
  Health care isn't fast in Canada. But it is free. My daughter is alive because of the help I received.
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  Helene Lalande Added 2018-10-01

  ★ ★ ★ ☆ ☆
  I was at emergency Dec. 27th at 9:00 am and was seen within the hour. I was hooked up to a Blood Pressure monitor in order for them to better assess me. I then saw a nurse practitioner who told me that my blood pressure was fine. When I first arrived it was 188/93. I did not know the results of the other 3 tests. The nurse practitioner told me that it was normal and if I didn't have a machine would I have been concerned? She did not even look at the hives I complained about which have been bothering me for over 2 weeks and told me to get in touch with my doctor. She added don't come back here unless you have a car accident.
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  Alex Robichaud Added 2018-09-14

  ★ ☆ ☆ ☆ ☆
  Probably the worst service I have ever gotten at a hospital. I understand that every hospital has a wait time. However when there are 5 people in the waiting room it should not take 3 hours to get in the office and then another hour and a half for the doctor to show up to see you. I've had shorter wait times while visiting a full waiting room ER before. 10/10 would not come back ever again.
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  Stefan B Added 2018-08-13

  ★ ★ ★ ★ ★
  I understand my experience might be different than some.. do to who I dealt with and the sign in at ER is confusing for anyone and the yelling nurse should realize that these people do not want to be there. And no where does it state what the process is. You see I spent 3 days at Groves and met many great people from Nurses, Doctors and the food ladies to the cleaning lady...she was funny and made my day. My rating is on the people that took care of me while beyond the ER wall. While out I even received a call from a doctor asking how I was doing....like how cool. I remember being scared sh**less about the procedure at St Marys and the one nurse taking the time to talk me, even though I knew she was busy. Was it perfect? NO..but I saw #unsungheroes

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